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* Client Advisor
* Wage: able to discuss during the interview
* Working Hours: Full time & Part time available * Working Place: RBC Branch in Metro Vancouver * Must have a valid work permit Requirements
Must-have:
- Demonstrated passion for putting clients first, as well as success in hands-on, target-driven solutions environment - Drive and self-motivation, as well as excellent communication skills and emotional intelligence - Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.) - Personal flexibility to work flex hours - Eagerness to learn and determination to succeed - Confidence and ability to learn financial concepts and willingness to obtain the Investment Funds in Canada or the Canadian Securities Course Nice-to-have: - Track record in building rapport and maintaining client relationships within the financial, service or retail industry - Mutual Funds accreditation Duties
- Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions and by identifying opportunities for advice, solutions, digital ennoblement and partner introductions
- Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business - Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfill client solutions - Proactively take ownership of resolving and preventing client banking problems - Cultivate and maintain relationships with partners to work as one RBC team - Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions |
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* Banking Advisor Intern
* Wage: able to discuss during the interview
* Working Hours: Full time available * Working Place: RBC Branch in Metro Vancouver * Must have a valid work permit Requirements
Must-have:
- Mutual Funds accreditation, or willingness to obtain it (i.e., Investment Funds in Canada or the Canadian Securities Course) - Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven sales environment - Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients - Flexibility, eagerness to learn, strong personal ethics, and a hunger for success - Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.) Nice-to-have: - Track record in building rapport and maintaining client relationships within the financial or service industry Duties
- Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities
- Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business - Respond to client-initiated contact, assisting them with a full range of financial transactions - Actively listen and engage clients in conversation to further understand their individual needs - Proactively take ownership of resolving and preventing client banking problems - Cultivate and maintain relationships with partners to make the most of business opportunities and referrals |