Starbucks

Our mission: to inspire and nurture the human spirit – one person, one cup and one neighborhood at a time.

Our story began in 1971. Back then we were a roaster and retailer of whole bean and ground coffee, tea and spices with a single store in Seattle’s Pike Place Market.

Today, we are privileged to connect with millions of customers every day with exceptional products and more than 30,000 retail stores in 80 markets.

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직업
* Barista
* Benefit:
- Comprehensive training (including coffee knowledge!)
- Coffee or Tea “Markout” is a pound of coffee or box of tea or Kcups each week
- Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.)
- Tuition reimbursement
- Medical, Dental, and Vision for part-time employees
- RRSP Matching and Stock options for all Partners
- Employee discounts on food, beverages, and merchandise
- Great long term career opportunities in management

* Wage: able to discuss during the interview
* Full-time: 40 hrs / week
* Part-time: 20 hrs / week
* Working Place: Downtown Vancouver

Requirements
- Ability to create a genuine moment of connection with our customers - making a difference in their day by discovering and responding to customer needs through clear and pleasant communication
- Willingness to learn - using a mix of online learning, classroom training and hands on mentorship you’ll learn how to prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients.
- Availability to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
- Openness to getting the job done and helping your team in a dynamic retail environment.
- NOTE: No previous experience required

Duties
Personally connect with, laugh with and uplift the lives of our customers – even if just for a few moments. Their work goes beyond handcrafting a perfectly made beverage; it’s about creating a human connection with every customer.

* Supervisor
* Benefit:
- Comprehensive training (including coffee knowledge!)
- Coffee or Tea “Markout” is a pound of coffee or box of tea or Kcups each week
- Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.)
- Tuition reimbursement
- Medical, Dental, and Vision for part-time employees
- RRSP Matching and Stock options for all Partners
- Employee discounts on food, beverages, and merchandise
- Great long term career opportunities in management

* Wage: able to discuss during the interview
* Full-time: 40 hrs / week
* Part-time: 20 hrs / week
* Working Place: Downtown Vancouver

Requirements
 At least 1 year supervisor experience
 Ability to direct the work of others
 Ability to learn quickly
 Effective oral communication skills
 Knowledge of the retail environment
 Strong interpersonal skills
 Ability to work as part of a team

Duties
 Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
 Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
 Anticipates customer and store needs by constantly evaluating environment and customers for cues.
 Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
 Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
 Provides feedback to store manager on partner performance during shift.
 Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
 Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance.
 Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer.
 Discovers and responds to customer needs.
 Develops positive relationships with shift team by understanding and addressing individual motivation, need and concerns.
 Organizes opening and closing duties as assigned.
 Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
 Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team.
 Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers.
 Maintains regular and consistent attendance and punctuality.
 Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.
 Follows health, safety and sanitation guidelines for all products.
 Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition.
 Utilizes operational tools to achieve operational excellence during the shift.