Fairmont Waterfront Hotel

No two days at Fairmont Hotels & Resorts have ever been the same.

We are thrilled to embark on an exciting new chapter as our luxury brand and unrivaled collection of iconic hotels join AccorHotels Group, one of the world’s largest global hotel companies. Together, as a global community of hospitality leaders, we remain committed to cultivating a culture in which our colleagues are encouraged to realize their full potential through rewarding experiences and development opportunities. This exciting growth translates into opportunities, not just to better meet the needs of our guests, but opportunities for you to grow your career within our incredible brands around the world! We encourage you to visit www.jobs.accor.com to learn more!

With our distinctive hotels around the world - and more in development - our global hospitality brand is renowned for its warm, engaging service and unique, culturally rich experiences. Located in some of the world's most unforgettable destinations, Fairmont's unrivalled collection reflects a sense of heritage, sophistication, and social importance. We are also committed to responsible tourism and are an industry leader in sustainable hotel management with our award-winning Green Partnership Program.

We have a 100 year tradition of delivering excellent service in some of the most iconic properties in the world. Our focus on service begins with selecting talented individuals who embody our Brand Promise:

Turning moments into memories for our guests.

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직업
* Guest Attendant
First impressions are everything! As a Guest Attendant with Fairmont Waterfront you will have the opportunity to create lasting memories for every Guest, ensuring Guest rooms are comfortable, inviting and clean. The luxury our Guests experience will ensure their return.

* Wage: We can review with candidates depending on position
* Working Hours: Depends on individual positions

Requirements
Qualifications:
• Ability to work shift work, primarily evenings and weekends
• Previous housekeeping experience an asset
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position:
Physical aspects of the position include but are not limited to the following:
• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 30 lbs
• Frequent kneeling, pushing, pulling, lifting
• Occasional ascending or descending ladders, stairs and ramps

Visa Requirements:Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

English – required
Other languages - Optional

Duties
• Consistently offer professional friendly and engaging service
• Clean all assigned guestrooms including: dusting, making beds, soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies
• Sign in and out master keys daily
• Maintain proper usage of cleaning supplies and equipment
• Update and record all cleaned rooms
• Return and properly tag all lost and found articles in the Housekeeping Office
• Follow departmental policies and procedures and service standards
• Report necessary maintenance items
• Follow all safety and sanitation policies
• Other duties as assigned

* Royal Service Agent
* Wage: We can review with candidates depending on position
* Working Hours: Depends on individual positions

Requirements
Qualifications:
- Previous customer related experience an asset
- Must possess outstanding guest services skills and sophisticated verbal communication skills
- Computer literate in Microsoft Window applications required
- Previous Opera experience an asset
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively with fellow colleagues as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position (include but are not limited to):
- Frequent sitting throughout shift
- Occasional standing, kneeling, pushing, pulling, lifting

Visa Requirements:Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

English – required
Other languages - Optional

Duties
- Consistently offer professional, friendly and engaging service
- Provide an easy, efficient and consistent one stop service for guests and colleagues allowing seamless operational efficiency behind the scenes.
- Assist all external and internal callers and redirecting when necessary
- Take ownership of the guest’s request and ensure follow up according to the hotel’s standards
- Have a sufficient working knowledge of all departments, in particular Front Desk, Reservations and Concierge.
- Serve as a liaison for Guests requiring information relating to all aspects of the hotel and the village.
- Take reservations for Food and Beverage outlets as well as book Golf Tee times (seasonal)
- Compile, amend and review operational reports for the Executive Committee
- Take ownership of the hotel’s main common email inbox
- Have full working knowledge of the hotel’s emergency procedures
- Follow department policies, procedures and service standards
- Follow all safety policies
- Other duties as assigned

* Cook 2
* Wage: We can review with candidates depending on position
* Working Hours: Depends on individual positions

Requirements
Qualifications:
- Previous experience in the culinary field required
- Journeyman’s papers or international equivalent an asset
- Diploma Certification in a Culinary discipline an asset
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Available to work weekends and shift work including holidays

Physical Aspects of Position (include but are not limited to):
- Constant standing and walking throughout shift
- Frequent lifting and carrying up to 50 lbs
- Occasional kneeling, pushing, pulling
- Occasional ascending or descending ladders, stairs and ramps

Visa Requirements:Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

English – required
Other languages - Optional

Duties
- Prepares the necessary food items as directed by the Chef de Partie/Sous Chef in accordance with standards and in a timely and efficient fashion to ensure that there is no interruption to guest service.
- Adheres to standardized recipes and specifications in order to maintain consistency and ensure all standards are met
- Keeps work station clean and organized including fridge’s/freezers, countertops and stove tops
- Ensures that station opening and closing procedures are carried out to standard
- Keeps overproduction and food waste to a minimum in order to reduce food cost expense.
- Will operate all kitchen equipment and conduct themselves with safety in mind at all times
- Ensures that all food products are handled, stored, prepared and served safely in accordance with hotel and government Food Safety guidelines.
- Report any and all deficiencies in kitchen equipment functionality and quality of food products to Chef de Partie/ Sous Chef in a timely fashion
- Complete other job related duties as assigned by your supervisor

* Cook 3
* Wage: We can review with candidates depending on position
* Working Hours: Depends on individual positions

Requirements
Qualifications:
- 1 year previous experience in the culinary field is required
- BC Food Safe Certificate is required upon commencement of employment
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Previous experience in the Culinary field required
- Diploma Certification in a Culinary discipline an asset
- Strong interpersonal and problem solving abilities

Physical Aspects of Position (include but are not limited to):
- Constant standing and walking throughout shift
- Frequent lifting and carrying up to 30 lbs
- Occasional kneeling, pushing, pulling
- Occasional ascending or descending stairs and ramps

Visa Requirements:Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

English – required
Other languages - Optional

Duties
- Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues
- Assist in the preparation and service of all food items for a la carte andor buffet menus according to hotel recipes and standards
- Support & Motivate kitchen colleagues
- Actively share ideas, opinions & suggestions in daily shift briefings
- Daily checks of all mis en place to ensure freshness & quality standards
- Ensure the cleanliness and maintenance of all work areas, utensils, and equipment
- Have full knowledge of all menu items, daily features and promotions
- Follow kitchen policies, procedures and service standards
- Follow all safety and sanitation policies when handling food and beverage
- Other duties as assigned

* Server in Notch8
Serve in Notch8As a Server with Fairmont Hotels & Resorts, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention and knowledge of our outstanding Food & Beverage offerings makes guests of our restaurants and lounges feel unique and valued.

* Wage: We can review with candidates depending on position
* Working Hours: Depends on individual positions

Requirements
Qualifications:
• 1-2 years serving experience in an upscale dining establishment required
• Must be able to work a flexible schedule, including days, evenings and weekends
• Serving it Right certification required
• Previous point of sale system experience an asset
• Proven organizational and multitasking skills in afast-pace environment
• Demonstrated ability to be warm & sincere
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Impeccable grooming
• Fluent in both written and spoken English
• Proven ability to problem solve
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to resolve guest inquiries and concerns in a timely manner
• Ability to focus attention on guest needs, remaining calm

Physical Aspects of Position (include but are not limited to):
• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 20 lbs
• Occasional kneeling, pushing, pulling, lifting
• Occasional ascending or descending ladders, stairs and ramps
• Proven ability to carry three entrée plates or more at one time

Visa Requirements:Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Duties
Reporting to theGeneral Manager, Notch8, responsibilities and essential job functions include but are not limited to the following:
• Consistently offer professional, thoughtful, caring and sincere service to each guest
• Assist guests regarding menu items in an informative and helpful way
• Follow outlet policies, procedures and service standards
• Have full knowledge of beverage lists and promotions
• Have full knowledge of all menu items, garnishes, contents and preparation methods
• Have working knowledge of the CRMR wine program - including description of all white and red wines by the glass
• Follow all safety and sanitation policies when handling food and beverage
• Be aware of dietary and allergy concerns and communicate accordingly
• Be knowledgeable about all menu offerings, garnishes, contents and preparation methods, including house wine list and promotions
• Ensure prompt delivery and quality of the product
• Ensure the proper set up of all mis en place and side stations in the outlet
• Be able to perform function room set up’s/ tear down’s – moving and setting tables, chairs, cutlery & linen
• Must be able to serve in a private dining room setting, including day and night functions
• Work well as a team player and representative of the Food and Beverage Department
• Excellent communication with Kitchen and Serving staff to ensure timeliness of service
• Assist with running food from the kitchen to the tables, assist with bussing and resetting tables in a fast paced environment
• Have ability to make specialty coffees and utilize an espresso/specialty coffee machine
• Other duties as assigned

* In Room Dining Server
Our guests are always at home at Fairmont Hotels & Resorts and their In Room Dining experience is no exception. As an In Room Dining Server providing warm service, efficiency and knowledge of our menu offerings, you will ensure the timeliness and enjoyment of every memorable meal.

* Wage: We can review with candidates depending on position
* Working Hours: Depends on individual positions

Requirements
QUALIFICIATIONS :

- Must have Food Safe Level I and BC Serving It Right Certificates.
- Must have experience on P.O.S. system (Squirrel, Micros).
- Must have previous food service experience.
- Must possess superior guest service skills be a strong team player.
- Excellent communication and interpersonal skills, exceptional organizational skills and be a strong team player.
- A Degree or Diploma in Hotel/Hospitality or Tourism is an asset.
- Must have exceptional organizational skills and be detail oriented.
- Must have excellent communication and interpersonal skills.
- Previous food & beverage experience in a 4 – diamond hotel would be an asset.
- A Degree or Diploma in Hotel/Hospitality or Tourism an asset.

Physical Aspects of Position(include but are not limited to):
- Constant standing and walking throughout shift
- Frequent lifting and carrying up to 20 lbs
- Frequent kneeling, pushing, pulling, lifting
- Occasional ascending or descending ladders, stairs and ramps

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Duties
- Provide timely, personalized, friendly and efficient food and beverage service to our discerning guests in their guestroom or any another area of the hotel as directed.
- To meet the In Room Dining Standards of Service
- Ensure that overall cleanliness and maintenance of our restaurant exceeds expectations.
- To contribute to the improvement of the operation of the department by contributing ideas, making suggestions and actively participate in departmental communication meetings.
- Assist colleagues in daily tasks as required.
- Bring any concerns to the attention of the Manager On Duty (related to internal or external guests, food or service quality, operation of the room, physical surroundings or plant).
- Complete other assigned responsibilities as required (Communication meetings, Committee meetings).
- Actively participate and promote the Fairmont Pacific Rim’s environmental program and department specific initiatives in working towards sustainable operations.
- To be Health & Safety conscious and actively involved in maintaining a safe work environment.
- Upholds the highest standard of internal and external customer service by demonstrating Fairmont Service Essentials and applying 5 Diamond Service Standards at all times.

* Porter / Bellperson
A smile and helping hand is what our Guests will experience as you personally greet them on their arrival. As a Porter with Fairmont Hotels & Resorts, your knowledge of the hotel and the professionalism you display will create a sense of welcome like no other.

* Wage: We can review with candidates depending on position
* Working Hours: Depends on individual positions

Requirements
Qualifications:
• Minimum 1 year experience in front of house position required
• Minimum of 6 months Porter experience considered a strong asset
• Must possess a valid unrestricted Class 5 driver's license and be able and willing to produce a clean abstract
• Excellent communication skills and a professional presentation
• Knowledge of Metro Vancouver, its history, activities and attractions
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• The ability to make high-quality service decisions in a timely manner
• Ability to anticipate and to pro-actively service guests is a must
• A good physical condition is necessary, as this position requires constant standing, walking, bending and lifting
• Ability to work flexible schedules (including evenings, weekends and overnights)

Physical Aspects of Position include but are not limited to the following:
• Constant standing and walking throughout shift
• Frequent lifting and carrying up to50 lbs
• Constant kneeling, pushing, pulling, lifting
• Frequent ascending or descending ladders, stairs and ramps

Visa Requirements:Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Duties
Reporting to the Guest Arrivals Manager,responsibilities and essential job functions include but are not limited to the following:

• Responsible for the delivery of Guest’s to their room, luggage, messages and any other items for delivery within the Hotel
• Consistently offer professional, friendly and engaging service
• Ensure the timely and efficient transfer of luggage to and from the guest’s room
• To ensure the guest is familiar with their room upon arrival ie. temperature control
• Maintain a presence in the Lobby when not delivering luggage to guest rooms, offering assistance to Guests, under the direction of the Bell Captain
• Assist guests regarding hotel facilities in an informative and helpful way
• Follow department policies, procedures and service standards, including all safety policies
• Other duties as assigned

* Steward Helper
Every memorable dining experience at Fairmont Hotels and Resorts begins behind the scenes with our Culinary team's commitment to safe and efficient operations. Showcase your talents as a Steward Helper/Dishwasher, where your attentiveness and care will ensure the creation of exceptional cuisine.

* Wage: We can review with candidates depending on position
* Working Hours: Depends on individual positions

Requirements
Qualifications :
- Previous cleaning experience considered an asset
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Ability to work flexible schedules (including evenings and weekends)

Physical aspects of the position include but are not limited to the following:
- Constant standing and walking throughout shift
- Frequent lifting and carrying up to 50 lbs
- Occasional kneeling, pushing, pulling
- Occasional ascending or descending ladders, stairs and ramps

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Duties
Reporting to the Chief Steward, responsibilities and essential job functions include, but are not limited to the following:

- Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues
- Operate an industrial dishwasher
- Ensure the kitchen Colleagues have the dishes/silverware required and guests have clean dishes
- Sort, stack dishes, and load/unload dishwasher
- Sort, stack and store all cleaned items in an organized and safe manner
- Ensure all breakages and chipped items are removed from circulation and inventoried
- Ensure floors are dry and clean at all times
- Follow department policies, procedures and service standards
- Maintain a clean and safe work environment
- Other duties as assigned

* Houseperson
At Fairmont Hotels & Resorts, an exceptional guest experience begins even before check-in and extends throughout every stay. As a Houseperson, the organizational support you provide to the Housekeeping team will ensure our guest rooms are well equipped and welcoming – and our guests feel valued.

* Wage: We can review with candidates depending on position
* Working Hours: Depends on individual positions

Requirements
Qualifications:
• Previous Housekeeping experience an asset
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work cohesively as part of a team with minimum supervision
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position (include but are not limited to):
• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 30 lbs
• Frequent kneeling, pushing, pulling, lifting
• Occasional ascending or descending ladders, stairs and ramps

Visa Requirements: Must be legally eligible to work in Canada with a current work visa or permit. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Duties
Reporting to the Executive Houseeper, responsibilities and essential job functions include but are not limited to the following:
• Consistently offer professional, friendly and engaging service
• Ensure Housekeeping departmental standards are followed
• Assist Room Attendants to ensure guest rooms are prepared efficiently
• Maintain inventory in the Housekeeping closets
• Respond timely to guests’ special requests for miscellaneous items ie: cribs, cots, extra towels etc.
• Collect dirty linen, garbage and recyclables from Room Attendants’ carts and closets
• Follow departmental policies and procedures
• Report necessary maintenance items
• Follow all safety and sanitation policies