Rogers

We’ve invested to build Canada’s only national wireless network. Our networks connect millions of Canadians to the people and things that matter most to them and are fueling the transformation of entire industries.

We were the first to launch 1, 2, 3, and 4G – and now 5G. We have always been a leader in network technology

Canada’s first mobile phone call was made on our network in 1985 and today our wireless networks connect Canadians from coast to coast to coast, covering 96% of the population . In the last 35 years, we have invested over $30 billion in our wireless networks alone.

Today, Canada has the third fastest wireless network in the world – twice as fast as the U.S – and Umlaut, the world leader in network benchmark testing, named Rogers Best in Test for its wireless network experience.

Rogers also provides leading broadband service throughout our cable footprint in Ontario and Atlantic Canada. We were the first major Canadian provider to deliver Gigabit speeds across our entire cable footprint.

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직업
* Assistant Store Manager
Our Assistant Store Managers are the leaders of tomorrow. They’re coaches, cheerleaders and exceptional sales people who are committed to delivering a superior and consistent customer experience..

Working location: Across Vancouver

- Annual compensation plus quarterly bonus
- Opportunities to grow and develop your career
- Strong internal development programs
- Comprehensive health and dental plan for full time and part time employees
- Outstanding share options and wealth accumulation programs
- Employee discounts across Rogers & Fido services
- Overtime pay eligible

Requirements
• Have a clear mission and purpose – they want to lead and inspire a team to succeed and be passionate about the customer
• Have an infectious attitude as they love what they do
• Want to grow as leaders – they own their strengths and look for ways to challenge themselves
• Inspire their team to build skills and experience that will help them reach their career goals

Duties
In this role you will:
• Continuously share your amazing ideas to keep the team motivated
• Encourage your team to surprise and delight every customer, and make their experiences memorable
• Be the first to learn about new products and services
• Empower your team to drive towards higher sales results month over month
• Embrace our coaching culture and help your team realize their potential

* Customer Service Consultant
At Rogers, we provide world-class service by connecting to our customers, analyzing their needs, and offering customized solutions. If you're someone who cares about people, builds rapport easily, and is genuinely invested in helping others, you'd be a great fit for our team!

Empathetic – You are someone who is able to show understanding and relate to the customer

Outgoing – You are someone who is friendly and approachable

Patient – You are someone who regardless of situation is able to support the customer in a tactful and effective manner

Genuine – You are someone who is authentic in your interaction with customers

• Connect with Canadians from coast-to-coast
• Dig into issues of all shapes and sizes
• Promote and recommend the latest products and services to customers
• Make customers lives easier by providing them with value add services


Working location: Across Vancouver

Requirements
- A flexible schedule
- An ability to navigate multiple computer systems
- An ability to think on your feet and deliver your message in a concise manner
- Expert communication and listening skills

Duties
• Deliver a superior and consistent customer experience
• Handle all issues and concerns – you're the one-stop resolution for our customers
• Meet and exceed monthly sales targets
• Work in a fast-paced environment that requires a high degree of multi-tasking
• Be able to work a varied and flexible schedules (Monday – Sunday)

* Sales Associates
Our Sales Associates don’t just embrace the latest technology and content – it’s part of who they are. We want people to join our team who are excited about our products and services and want to share their knowledge and experience with others.

• Base hourly rate and competitive commission structure
• Opportunities to grow and develop your career
• Comprehensive health and dental plan for full time and part time employees
• Outstanding share options and wealth accumulation programs
• Employee discounts across Rogers & Fido services • Overtime pay eligible

Working location: Across Vancouver

Requirements
• Enjoys solving customer problems – they take accountability for customer issues
• Have a knack for building rapport – they genuinely care about our customers’ needs.
• Ensure our customers understand our products and services
• Take pride in their work environment and wants to see the team succeed
• Acts as brand ambassadors, educators, problem solvers, and so much more!

Duties
• Deliver a superior and consistent customer experience
• Handle all issues and concerns – you're the one-stop resolution for our customers
• Meet and exceed monthly sales targets
• Work in a fast-paced environment that requires a high degree of multi-tasking
• Be able to work a varied and flexible schedules (Monday – Sunday)