CIBC

The Canadian Imperial Bank of Commerce, commonly referred to as CIBC, is one of the Big Five banks in Canada. At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.

What You'll Be Doing
You’ll be joining CIBC’s Personal and Small Business Banking team. You’ll leverage your banking and mortgage experience to help clients achieve their home ownership dreams. As a Mobile Mortgage Advisor, you’ll have the flexibility to meet with your clients where and when it’s convenient for them. You’ll make lasting connections and provide expert mortgage advice and product solutions that enables clients to secure their futures and own their homes.

How You’ll Succeed
• Client Engagement - Focus on client experience and connect on a personal level to make every interaction meaningful. Have the flexibility to support your clients’ lifestyles and meet them on their schedule. Collaborate with Banking Centre teams to build relationships and provide clients with personalized mortgage advice and comprehensive financial planning support.
• Business Development - Deeply understand your local market and potential client base, creating a sales plan that will convert leads into new CIBC clients. Use your strong relationship building and networking skills to build connections, generate opportunities, and deliver bottom line results.
• Community Involvement - Grow your network and create lasting connections with other internal businesses and external realtors that will refer potential clients and opportunities back to you.

Who You Are
• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
• You're driven to succeed. You are motivated by accomplishing your goals and delivering your best to make an impact.
• You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.
• You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers
At CIBC, our people are our greatest asset. You’ll become part of a diverse community that acknowledges everyone’s unique talents, and empowers teams to do what’s right for the client, and to do it well. As part of our team, you will:
• Thrive: Benefit from an open and approachable culture that provides the flexibility and support you need to integrate your life at work and at home
• Connect: Work in a place where the right technology and infrastructure fosters innovation, collaboration and creativity
• Develop: Grow your skills and career through our best-in-class onboarding experience, ongoing learning opportunities, individual development planning and comprehensive product training
• Prosper: Share in our collective success with a competitive 100% commission based compensation plan, banking benefits, health benefits program, and employee share purchase plan

What You Need to Know
• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience.
• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

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직업
* Customer Service Representative
* What CIBC can offer you:
• Flexible health benefits, stock purchase plan, competitive incentive pay and recognition programs
• Career growth, development and continuous learning opportunities
• Opportunity to be involved in CIBC events that help our communities
• Click to learn more about Rewards & Recognition, Learning & Development, and Employee Community Involvement

* Wage: Competitive salary and banking benefits

* Working Hours:
• This is a regular part-time role with a schedule of 15 hours per week
• Candidate must be flexible with their workdays and hours

* Working Place: CIBC branch in Metro Vancouver

* Must have a valid work or study permit that allows the candidate to fulfill the requirements of the role

Requirements
• Your values align to ours – trust, teamwork and accountability
• Passion for client service. You enjoy talking with clients, are interested in getting to know them and helping them achieve their goals
• Developed interpersonal and communication skills including the ability to actively listen, empathize, ask questions and respond in language that clients understand
• Ability to engage and quickly connect with clients making the client feel their business is valued
• Proven experience and engagement with the latest technology and mobile "apps"
• You take accountability for solving client problems by identifying solutions and options that work for the client
• Ability to identify opportunities and make quality referrals
• You have previous cash handling experience
• Able to work in a fast paced environment and flexible to adapt to a constantly changing environment

Duties
• Create an exceptional client experience by proactively engaging with clients to understand and meet their immediate day to day banking needs
• Actively identify opportunities to deepen the client’s relationship with CIBC and to positively promote CIBC’s products and services
• Work as part of a team to ensure the client is receiving the most appropriate advice and introduce them to appropriate colleagues
• Demonstrate the benefits and encourage clients to use alternate ways to bank such as Bank Machines, Telephone Banking, Mobile and Online Banking
• Resolve client problems quickly and/or refer to colleagues as appropriate
• Work accurately and efficiently in a multi-tasking environment where high attention to detail is required in order to balance cash, credits and other monetary transactions
• Introduce clients to CIBC's best-in-class online and mobile banking technology (e.g. Tablet, ATM, Online and Mobile "apps")
• Keep current on CIBC products and services, programs, policies and procedures
• Ensure that security measures are in place at all times
• Perform additional duties as required

* Financial Advisor
* What CIBC can offer you:
• Flexible health benefits, stock purchase plan, competitive incentive pay and recognition programs
• Competitive salary and banking benefits
• Career growth, development and continuous learning opportunities
• Opportunity to be involved in CIBC events that help our communities
• Click to learn more about Rewards & Recognition, Learning & Development, and Employee
Community Involvement

* Wage: Competitive salary and banking benefits

* Working Hours:
• This is a regular full time role with a schedule of 37.5 hours per week
• This role requires an individual capable of working flexible hours to accommodate client needs
including days, evenings and weekends

* Working Place: CIBC branch in Metro Vancouver

* Must have a valid work or study permit that allows the candidate to fulfill the requirements of the role

Requirements
• Your values align to ours – trust, team work, and accountability
• Passion for client service. You enjoy talking with clients, are interested in getting to know them and helping them achieve their goals
• Well-developed interpersonal and communication skills including the ability to quickly engage and connect, actively listen, empathize, ask questions and respond in language that clients understand
• Well-developed relationship building and presentation skills sufficient to convey detailed information requiring interpretation to highly knowledgeable clients, professionals and business groups within the community
• Developed knowledge of investment/deposit products/services, credit products/services, consumer lending practices, credit analysis and industry compliance standards
• Minimum two to five years of experience in providing financial planning advice
• Successful completion of the Canadian Securities Course (CSC) to support IIROC licensing. Must complete the Conduct and Practices Handbook Course (CPH) within 3 months of start date. Must complete the Wealth Management Essentials Course (WME) within 30 months of start date If you have been MFDA registered for the past 3 years and your Canadian Securities Course was completed more than 3 years prior to submission of the IIROC registration application you will be required to complete the WME within 3 months of your start date to validate your CSC for registration
• Asset to have the Certified Financial Planner designation or willing to complete.

Duties
• Proactively establish, develop and maintain strong client relationships through regular contact and by providing timely, value-added information, advice and recommendations
• Engage with several new and existing clients every day to understand their long term financial goals and objectives and their short term financial needs, present customized financial recommendations, offer advice and complete sales.
• Build client loyalty by providing an exceptional client experience through delivering trusted advice resulting in consolidation of assets and earn referrals from your clients and friends
• Monitor your overall portfolio, reviewing progress against planned activities and targets and maintain overall responsibility for portfolio management including credit management
• Network regularly with existing clients and referrals in order to build relationships and gain referral business
• You will be your clients’ main point of contact and are accountable for responding to their questions and concerns and ensuring they are aware of all the ways to do their day to day banking
• Be part of a broader team that includes our branches and our partners all working together to build client loyalty through a one team approach

* Financial Service Representative
* What CIBC can offer you:
• Flexible health benefits, stock purchase plan, competitive incentive pay and recognition programs
• Career growth, development and continuous learning opportunities
• Opportunity to be involved in CIBC events that help our communities
• Click to learn more about Rewards & Recognition, Learning & Development, and Employee Community Involvement

* Wage: Competitive salary and banking benefits

* Working Hours:
• This is a regular full time role with a schedule of 37.5 hours per week.
• This requires an individual capable of working flexible hours based on the branch operations including days, evenings and weekends
• Occasional travel may be required within assigned region

* Working Place: CIBC branch in Metro Vancouver

* Must have a valid work or study permit that allows the candidate to fulfill the requirements of the role

Requirements
• Your values align to ours – trust, teamwork and accountability
• Passion for client service. You enjoy talking with clients, are interested in getting to know them and helping them achieve their goals
• Well-developed interpersonal and communications skills including the ability to actively listen, empathize, ask questions and respond in language that clients understand
• Ability to engage and quickly connect with clients making the client feel their business is valued
• You are organized and can set priorities to achieve performance targets
• Proven experience and engagement with the latest digital technology and mobile "apps"
• You take accountability for solving client problems by identifying solutions and options that work for the client
• Committed to personal development and have current accreditation and good standing in Mutual Funds License (Canadian Securities Course or Investment Funds In Canada)
• 2 – 3 years of experience promoting products to meet client needs required. Prior experience promoting financial services products including credit cards, accounts, mortgages and credit lines is a definite asset

Duties
• Engage with several clients every day to meet their immediate and future needs, offer advice, handle objections and complete sales for both personal and small business clients
• Proactively contact clients by phone to identify potential client needs, and schedule appointments to further discuss clients’ opportunities
• Seek to understand and advise clients based on a comprehensive financial planning approach including cash management, credit, investment and wealth protection
• Demonstrate the benefits and assist clients in using all channels such as Bank Machines, Telephone Banking, Mobile and Online Banking
• Resolve client problems quickly and/or refer to colleagues, as appropriate
• Work as part of a team to ensure the client is receiving the most appropriate advice and introduce them to the appropriate colleague to meet their needs
• Keep current on CIBC products and systems to close any gaps in knowledge
• Introduce clients to CIBC's best-in-class online and mobile banking technology (e.g. Tablet, ATM, Online and Mobile "apps"
• Participate in marketing and business development activities such as client acknowledgement programs and client appreciation activities