The Westin Wall Centre, Vancouver Airport

Located in the remarkable city of Richmond, The Westin Wall Centre, Vancouver Airport offers easy access to Vancouver through the Canada Line Skytrain rapid transit system. Ideal for business travelers or those seeking an affordable alternative to Vancouver, our hotel keeps guests feeling their best with all the comforts of Westin amenities such as the iconic Westin Heavenly Bed, Heavenly Bath. Dine on Pacific Northwest cuisine at the apron, keep fit in the WestinWORKOUT Fitness Studio, or find inspiration in our Airport ballroom. Our 188 guest rooms and suites are bathed in cool tones, creating an energizing space for meetings or events.

Visit Site



직업
* Guest Service Agent
* Wage: Negotiable
* Working Hours: Full time & Part time available
* Working Place: 3099 Corvette Way, Richmond, BC V6X 4K3

Requirements
- Previous Guest Service experience in a large hotel.
- Able to work flexible hours, including overnight shifts.
- Must possess excellent communication and guest service skills, both verbal and written.
- Must be able to fluently speak, read, write and understand English.
- Able to maintain professional standards while multi-tasking in an extremely busy environment
- Excellent knowledge of the city, including local events, restaurants, shopping and attractions.
- Able to communicate with guests in a confident and pleasing manner in a variety of situations.
- Must be able to operate efficiently and multi-task in an extremely busy environment.
- Must possess basic computer skills.
- Must be able to exert well-paced ability to reach different floors of the hotel on a timely basis.
- Must be a team player but able to work independently.
- Requires writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity.

Duties
- Provide efficient service and create memorable experiences by making emotional connections with all of our guests. Guest Service Agents will have a direct impact on the overall experience of our hotel guests and be responsible for ensuring 100% satisfaction from the moment guests arrive at the hotel until they check out.
- Welcome guests with a friendly and smiley attitude
- Accurately verify all information during the check in process and following up during check out.
- Be extremely knowledgeable of all Hotel information such as: hotel outlet hours of operation, local attractions, rate structuring and guest related events such as conventions and meetings.
- Maintain and professional personal appearance.
- It is a requirement for each new agent to work the overnight shift. The Guest Service Agent - Night Audit is responsible for the reconciliation and completion of all daily Desk Agents' work:
- Post balances to all guest rooms and close out the day's transactions
- Run accounts receivable reports
- Providing next day reports to the Front Office, Housekeeping, Food and Beverage, Banquets, Health Club, Sales and Executive Office departments as required.
- Provide guest services to guest during the overnight hours, handling and helping to resolve issues as they arise.

* Room Attendant
* Wage: Negotiable
* Working Hours: Full time & Part time available
* Working Place: 3099 Corvette Way, Richmond, BC V6X 4K3

Requirements
- Must be able to speak, read, write and understand English. Requires good communication skills, both verbal and written
- Must feel comfortable in speaking with guests and capable of helping them with information
- Must possess computer skills and knowledge
- Working knowledge of applicable sanitation standards
- Must project a confident attitude and friendly personality
- Must be able to stand and exert well-paced mobility for up to 4 hours in length and be able to lift up to 50 lbs. on a regular and continuing basis
- Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuous basis
- Must be able to bend, stoop, squat, and stretch to fulfill cleaning tasks
- Must be able to exert well-paced ability to reach different floors of the hotel on a timely basis
- Requires manual dexterity to use and operate all necessary equipment

Duties
- Provide turndown service to required guestrooms in accordance with established standards
- Clean remaining unmade rooms per standards as directed. May be required to refresh others and/or replenish supplies
- Serve as runner to guestrooms to deliver items as requested by the guests
- Maintain work area, tools and equipment in a clean, organized and safe condition.
- Report any service discrepancies to the appropriate manager or supervisor to resolve where possible
- Report any safety or security discrepancies to the appropriate manager or supervisor
- Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests
- Assist other housekeeping employees in maintaining clean and organized work and public areas
- Attendance at all scheduled training sessions and meetings is required

* Second Cook
* Wage: Negotiable
* Working Hours: Full time & Part time available
* Working Place: 3099 Corvette Way, Richmond, BC V6X 4K3

Requirements
- Red Seal Certification is considered an asset
- Must have Food Safe Certification
- Ability to obtain and or maintain any provincial and federal licenses, certificates and permits
- second Cooks, ideally, but not ultimately, are required to have a minimum of three (3) years experience in comparable 4 diamond hotels or restaurants
- Completion of a recognized culinary program
- Must be able to speak, read, write and understand English, a second language is an asset
- Must be able to work / opening shift / mid Shift / closing shift
- Must have strong communication skills, both verbal and written
- A neat, clean, well groomed appearance as per hotel standards
- Must be able to lift / carry up to 25kg

Duties
- Prepare all aspects of the food production for The Apron & Room Service, according to hotel standards and sanitation practices
- Prepare food items for customers using a quality pre-determined method in a timely and consistent manner with the minimum of wastage possible
- Practice sanitation and safety daily to ensure total customer satisfaction
- Daily cleaning and inventory of walk in, storage and refrigerators for stock rotation and cleanliness
- Ensure all equipment in work area is properly cleaned after every use
- Report any equipment in need of repair to Chef immediately
- Perform other duties as necessary and assigned by Chef
- It is the responsibility of the associate to check their schedule

* Steward
* Wage: Negotiable
* Working Hours: Part time available
* Working Place: 3099 Corvette Way, Richmond, BC V6X 4K3

Requirements
- Must be able to lift/carry up to 25kg on a regular and continuous basis.
- Must be able to push and pull carts and equipment weighing up to 100kg on a regular and continuous basis.
- Must be able to work in varying temperature environments ranging from -18 degrees Celsius to 40 degrees Celsius.
- Must be able to walk/stand for up to 4 hours in length.
- Subject may be exposed to elevated noise levels.
- Requires manual dexterity to fulfill cleaning duties as well as to operate all necessary equipment.
- Must be able to exert well-paced ability to reach the other departments in a timely fashion.

Duties
- Work on the dish line washing dishes to ensure that all procedural, quality control and safety standards are met.
- Do inventory on chemicals, china, glassware, silverware and dishware.
- Report all maintenance, damages and any issues with hotel to lead steward.
- Ensure clearing stations are set up and ready for functions.
- Make sure that dish washing areas and stewarding office is always organized and clean.
- Communicate with Chefs to ensure they have everything they need for events.
- Must carry radios and answer calls at all times.
- Communicate with stewards, lead steward, main kitchen and banquets concerning events.
- Clean and sanitize all china, glassware, silverware, flatware, pots and pans in the hotel.
- Ensure restaurants and banquet kitchens have requisite amounts of the above to properly service the customers in a clean and ordered manner.
- Responsible for the proper sanitation and cleanliness of all kitchen and food prep areas, including cooking equipment, preparation areas and dishwashing areas.
- Regular attendance and conformance with hotel standards is essential.
- Assist the culinary team during any special request or priorities as requested by the Executive Chef or Sous Chefs. This may include preparation of food items.

* Bell, Door & Valet Attendant
* Wage: Negotiable
* Working Hours: Full time & Part time available
* Working Place: 3099 Corvette Way, Richmond, BC V6X 4K3

Requirements
- Must be able to drive vehicles with automatic and manual transmission.
- Must have valid class 5 British Columbia driver’s license and clean drivers abstract.
- Must possess exceptional communication skills, a second language is an asset.
- Must be able to stand and exert well-paced mobility for up to 5 hours in length.
- Must be able to lift up to 75 lbs. on a regular and continuous basis.
- Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuous basis.
- Knowledge of Richmond, Vancouver and its attractions.

Duties
- Warmly welcome and assist guests to and from their room, assisting with luggage when necessary.
- Inform guests of in-room amenities.
- Inform guests of all safety features offered in and around their room.
- Promote the hotel outlets and facilities.
- Promote the Marriott Rewards program with our guests.
- Load and unload bags into guest vehicles and tour busses.
- Valet park guest vehicles.
- Must maintain a clean and professional personal appearance.
- Maintain clean and professional personal appearance.
- Act as a first point of contact for concierge questions about the hotel and its surrounding attractions.
- Deliver packages, faxes, mail and completing room checks in a quick and timely manner.

* Night Auditor
* Wage: Negotiable
* Working Hours: Full time & Part time available
* Working Place: 3099 Corvette Way, Richmond, BC V6X 4K3

Requirements
• Minimum of 2 years Guest Service experience on a front desk or equivalent in a similar field.
• Minimum 6 months of night audit experience.
• Demonstrated leadership qualities and the ability make decisions that balance value to our guests and profitability to the hotel.
• Scheduling flexibility and the ability to work more than 8 hours a day is required. • Fluent in English, both verbal and written.
• Exceptionally knowledgeable of all hotel related information including: outlet hours of operation, outlet menus, meeting facilities, room and rate structuring and current promotion.

Duties
• Process the night audit accounting functions according to hotel specifications.
• Report any variances to accounting in a detailed and timely fashion.
• Adhere to all policies and procedures set forth by Wall Centre & Marriott.
• Balance the house and block rooms according to the standards set by Wall Centre & Marriott.
• Participate in and oversee the completion of the Front Office task list and special projects.
• Ensure that any guest concerns are resolved and addressed accordingly.
• Maintain the standards of verbiage as per Marriot Standards. • Schedule breaks and ensure that both desks and communications are covered during busy times.
• Assists with training of new associates.
• Promote Marriott Rewards program and ensure monthly enrollment quotas are met.
• Adhere to all emergency procedures when called upon and protect the safety and security of hotel guests and associates.
• Represent management when AFOM’s /DOR are not present.
• Assist the AFOM’s/DOR with other assigned duties.
• Adhere to and promote all company health and safety policies and procedures to ensure a safe work environment.
• Tour preparation and arrival.
• Participate in and promote Wall Centre & Marriott Core Values.

* Banquet Porter
* Wage: Negotiable
* Working Hours: Full time & Part time available
* Working Place: 3099 Corvette Way, Richmond, BC V6X 4K3

Requirements
• Excellent guest service skills are required.
• Must be available for early morning starts and late night finishes.
• Living Downtown or having a vehicle is an asset.
• Must have Serving it Right Certificate.
• Must have Food Safe Level 1
• Must be able to speak, read, write and understand English, a second language is an asset.
• Must have strong communication skills, both verbal and written.
• Constant walking and standing is required; you must be able to exert a well-paced mobility to get to other departments in the hotel on a timely basis.
• Must be able to bend, squat and lift up to 75 lbs. on regular and continuous basis.
• Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuous basis.
• Computer skills, including knowledge of Microsoft Office product and Delphi an asset

Duties
• Set up all function rooms according to instructions and standards.
• Communicate with the Lead Porter and Banquet Managers to ensure that set ups are completed accurately and in a timely manner.
• Maintain proper care, movement, and storage of all equipment used by the Banquet department.
• Maintain and control all meeting room supplies such as mints, pens etc.
• Service all meeting rooms while meeting all Banquet standards.
• Upon guest request, locate and deliver convention material to designated locations.
• Maintain control, inventory and delivery of boxes and materials arriving for meeting rooms.
• Ensure proper communication within the Banquet team, and to other departments ie. Engineering, to prevent or overcome any challenges or obstacles to ensure great banquet service.
• Will be required to act as a banquet server during busy periods.
• All other duties as assigned by the Banquet Managers or Lead Porters.

* Banquet Server
* Wage: Negotiable
* Working Hours: Full time & Part time available
* Working Place: 3099 Corvette Way, Richmond, BC V6X 4K3

Requirements
• Must possess outstanding, pro-active guest service skills, pride for the city of Vancouver, a professional presentation and excellent communication and interpersonal skills.
• Must have a flexible schedule and be available for early morning starts and late night finishes.
• Must have Serving it Right certification.
• Must have Food Safe Level 1 valid within 2 years.
• Friendly, enthusiastic, and have a sales-oriented personality.
• Work well under pressure and as part of a professional team.
• Must be fluent in English, a second language is an asset.
• Previous food and beverage experience in a high volume establishment.
• Must possess strong food, beverage and wine knowledge.
• A good physical condition, as this position requires constant walking, standing, bending and lifting.
• Must be able to lift at least 30 lbs. often.

Duties
• Serve food and beverage items.
• Set up all function rooms prior to guest arrival.
• Clear tables and return equipment to their respective areas.
• Gather all equipment necessary to service a function and maintain a clear and immaculate service corridor.
• Move any tables and chairs as assigned.
• Inform supervisor of any problems or complaints.
• Proper handling of all equipment, i.e. Props, glassware etc. ensuring proper storage after use.

* Third Cook
* Wage: Negotiable
* Working Hours: Full time & Part time available
* Working Place: 3099 Corvette Way, Richmond, BC V6X 4K3

Requirements
- High school or equivalent education is required.
- Must be Food Safe Certified.
- Completion of a recognized culinary program highly recommended.
- Ability to obtain and or maintain any provincial and federal licenses, certificates and permits.
- Hotel and restaurant experience an asset.
- Must be able to speak, read, write and understand English, a second language is an asset.
- Must be able to work varying shifts.
- Must have strong communication skills, both verbal and written.
- Must be able to lift/carry up to 25kg
- All employees must maintain a neat, clean, well-groomed appearance as per hotel standard

Duties
- Prepare all aspects of the food production for banquets, according to hotel standards and sanitation practices.
- Prepare food items for customers using a quality pre-determined method in a timely and consistent manner with the minimum of wastage possible.
- Practice sanitation and safety daily to ensure total customer satisfaction.
- Daily cleaning and inventory of walk in, storage and refrigerators for stock rotation and cleanliness.
- Ensure all equipment in work area is properly cleaned after every use.
- Must be able to work in varying temperature environments ranging from -18 degrees Celsius to 40 degrees Celsius.
- Must be able to walk/stand to up to 4 hours in length.
- Report any equipment in need of repair to Chef immediately.
- Perform other duties as necessary and assigned by Chef.
- It is the responsibility of the associate to check their schedule.