The Westin Wall Centre, Vancouver Airport

Located in the remarkable city of Richmond, The Westin Wall Centre, Vancouver Airport offers easy access to Vancouver through the Canada Line Skytrain rapid transit system. Ideal for business travelers or those seeking an affordable alternative to Vancouver, our hotel keeps guests feeling their best with all the comforts of Westin amenities such as the iconic Westin Heavenly Bed, Heavenly Bath. Dine on Pacific Northwest cuisine at the apron, keep fit in the WestinWORKOUT Fitness Studio, or find inspiration in our Airport ballroom. Our 188 guest rooms and suites are bathed in cool tones, creating an energizing space for meetings or events.

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직업
* Guest Service Agent
* Wage: Negotiable
* Working Hours: Full time & Part time available
* Working Place: 3099 Corvette Way, Richmond, BC V6X 4K3

Requirements
- Previous Guest Service experience in a large hotel.
- Able to work flexible hours, including overnight shifts.
- Must possess excellent communication and guest service skills, both verbal and written.
- Must be able to fluently speak, read, write and understand English.
- Able to maintain professional standards while multi-tasking in an extremely busy environment
- Excellent knowledge of the city, including local events, restaurants, shopping and attractions.
- Able to communicate with guests in a confident and pleasing manner in a variety of situations.
- Must be able to operate efficiently and multi-task in an extremely busy environment.
- Must possess basic computer skills.
- Must be able to exert well-paced ability to reach different floors of the hotel on a timely basis.
- Must be a team player but able to work independently.
- Requires writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity.

Duties
- Provide efficient service and create memorable experiences by making emotional connections with all of our guests. Guest Service Agents will have a direct impact on the overall experience of our hotel guests and be responsible for ensuring 100% satisfaction from the moment guests arrive at the hotel until they check out.
- Welcome guests with a friendly and smiley attitude
- Accurately verify all information during the check in process and following up during check out.
- Be extremely knowledgeable of all Hotel information such as: hotel outlet hours of operation, local attractions, rate structuring and guest related events such as conventions and meetings.
- Maintain and professional personal appearance.
- It is a requirement for each new agent to work the overnight shift. The Guest Service Agent - Night Audit is responsible for the reconciliation and completion of all daily Desk Agents' work:
- Post balances to all guest rooms and close out the day's transactions
- Run accounts receivable reports
- Providing next day reports to the Front Office, Housekeeping, Food and Beverage, Banquets, Health Club, Sales and Executive Office departments as required.
- Provide guest services to guest during the overnight hours, handling and helping to resolve issues as they arise.

* Room Attendant
* Wage: Negotiable
* Working Hours: Full time & Part time available
* Working Place: 3099 Corvette Way, Richmond, BC V6X 4K3

Requirements
- Must be able to speak, read, write and understand English. Requires good communication skills, both verbal and written
- Must feel comfortable in speaking with guests and capable of helping them with information
- Must possess computer skills and knowledge
- Working knowledge of applicable sanitation standards
- Must project a confident attitude and friendly personality
- Must be able to stand and exert well-paced mobility for up to 4 hours in length and be able to lift up to 50 lbs. on a regular and continuing basis
- Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuous basis
- Must be able to bend, stoop, squat, and stretch to fulfill cleaning tasks
- Must be able to exert well-paced ability to reach different floors of the hotel on a timely basis
- Requires manual dexterity to use and operate all necessary equipment

Duties
- Provide turndown service to required guestrooms in accordance with established standards
- Clean remaining unmade rooms per standards as directed. May be required to refresh others and/or replenish supplies
- Serve as runner to guestrooms to deliver items as requested by the guests
- Maintain work area, tools and equipment in a clean, organized and safe condition.
- Report any service discrepancies to the appropriate manager or supervisor to resolve where possible
- Report any safety or security discrepancies to the appropriate manager or supervisor
- Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests
- Assist other housekeeping employees in maintaining clean and organized work and public areas
- Attendance at all scheduled training sessions and meetings is required

* Second Cook
* Wage: Negotiable
* Working Hours: Full time & Part time available
* Working Place: 3099 Corvette Way, Richmond, BC V6X 4K3

Requirements
- Red Seal Certification is considered an asset
- Must have Food Safe Certification
- Ability to obtain and or maintain any provincial and federal licenses, certificates and permits
- second Cooks, ideally, but not ultimately, are required to have a minimum of three (3) years experience in comparable 4 diamond hotels or restaurants
- Completion of a recognized culinary program
- Must be able to speak, read, write and understand English, a second language is an asset
- Must be able to work / opening shift / mid Shift / closing shift
- Must have strong communication skills, both verbal and written
- A neat, clean, well groomed appearance as per hotel standards
- Must be able to lift / carry up to 25kg

Duties
- Prepare all aspects of the food production for The Apron & Room Service, according to hotel standards and sanitation practices
- Prepare food items for customers using a quality pre-determined method in a timely and consistent manner with the minimum of wastage possible
- Practice sanitation and safety daily to ensure total customer satisfaction
- Daily cleaning and inventory of walk in, storage and refrigerators for stock rotation and cleanliness
- Ensure all equipment in work area is properly cleaned after every use
- Report any equipment in need of repair to Chef immediately
- Perform other duties as necessary and assigned by Chef
- It is the responsibility of the associate to check their schedule

* Night Guest Service Agent
* Wage: Negotiable
* Working Hours: Full time & Part time available
* Working Place: 3099 Corvette Way, Richmond, BC V6X 4K3

Requirements
- Previous Guest Service experience in a large hotel.
- Able to work flexible hours, including overnight shifts.
- Must possess excellent communication and guest service skills, both verbal and written.
- Must be able to fluently speak, read, write and understand English.
- Able to maintain professional standards while multi-tasking in an extremely busy environment
- Excellent knowledge of the city, including local events, restaurants, shopping and attractions.
- Able to communicate with guests in a confident and pleasing manner in a variety of situations.
- Must be able to operate efficiently and multi-task in an extremely busy environment.
- Must possess basic computer skills.
- Must be able to exert well-paced ability to reach different floors of the hotel on a timely basis.
- Must be a team player but able to work independently.
- Requires writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity.

Duties
The Guest Service Agent is focused on providing efficient service and creating memorable experiences by making emotional connections with all of our guests. In this position, you will have a direct impact on the overall experience of our hotel guests and be responsible for ensuring 100% satisfaction from the moment guests arrive at the hotel until they check out.

The successful candidate must have a friendly, smiley and welcoming attitude. The Guest Service Agent will be responsible for welcoming our guests and accurately verifying all information during the check in process and following up during check out. The candidate must be extremely knowledgeable of all Hotel information such as: hotel outlet hours of operation, local attractions, rate structuring and guest related events such as conventions and meetings.

Each new agent is required to work the overnight shifts. The Guest Service Agent - Night Audit is responsible for the reconciliation and completion of all daily Desk Agents' work. Responsibilities include but are not limited to: posting balances to all guest rooms and closing out the day's transactions; running accounts receivable reports; providing next day reports to the Front Office, Housekeeping, Food and Beverage, Banquets, Health Club, Sales and Executive Office as required. The candidate for this role will be organized and self -motivated. Along with the accounting functions of the role, the Night Audit Agent may also provide guest services to guests during the overnight hours, handling and helping to resolving issues as they arise.

The successful candidate will have excellent grooming and personal presentation, a friendly personality and a "can do" attitude. A minimum of one year previous hotel experience is preferred but not required. The candidate must possess excellent customer service and communication skills, both verbal and written. This is the ideal position for someone who has a passion for guest service, values problem resolution, and enjoys working in a fast paced environment.

This role provides a wonderful introduction to the hotel industry as it allows interaction with several areas of the hotel.

* Bell, Door & Valet Attendant
* Wage: Negotiable
* Working Hours: Full time & Part time available
* Working Place: 3099 Corvette Way, Richmond, BC V6X 4K3

Requirements
- Must be able to drive vehicles with automatic and manual transmission.
- Must have valid class 5 British Columbia driver’s license and clean drivers abstract.
- Must possess exceptional communication skills, a second language is an asset.
- Must be able to stand and exert well-paced mobility for up to 5 hours in length.
- Must be able to lift up to 75 lbs. on a regular and continuous basis.
- Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuous basis.
- Knowledge of Richmond, Vancouver and its attractions.

Duties
- Warmly welcome and assist guests to and from their room, assisting with luggage when necessary.
- Inform guests of in-room amenities.
- Inform guests of all safety features offered in and around their room.
- Promote the hotel outlets and facilities.
- Promote the Marriott Rewards program with our guests.
- Load and unload bags into guest vehicles and tour busses.
- Valet park guest vehicles.
- Must maintain a clean and professional personal appearance.
- Maintain clean and professional personal appearance.
- Act as a first point of contact for concierge questions about the hotel and its surrounding attractions.
- Deliver packages, faxes, mail and completing room checks in a quick and timely manner.

* Houseperson
* Wage: Negotiable
* Working Hours: Full time & Part time available
* Working Place: 3099 Corvette Way, Richmond, BC V6X 4K3

Requirements
- Must be able to speak, read, write and understand English. Requires good communication skills, both verbal and written
- Must feel comfortable in speaking with guests and capable of helping them with information
- Must possess basic compute skills and knowledge
- Working knowledge of applicable sanitation standards
- Must project a confident attitude and friendly personality
- Must be able to stand and exert well-paced mobility for up to 4 hours in length and be able to lift up to 50 lbs. on a regular and continuing basis
- Must be able to bend, stoop, squat, and stretch to fulfill cleaning tasks
- Must be able to exert well-paced ability to reach different floors of the hotel on a timely basis
- Requires manual dexterity to use and operate all necessary equipment

Duties
- Provide turndown service to required guestrooms in accordance with established standards
- Clean remaining unmade rooms per standards as directed. May be required to refresh others and / or replenish supplies
- Serve as runner to guestrooms to deliver items as requested by the guests
- Maintain work area, tools and equipment in a clean, organized and safe condition
- Report any service discrepancies to the appropriate manager or supervisor to resolve where possible
- Report any safety or security discrepancies to the appropriate manager or supervisor
- Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests
- Assist other housekeeping employees in maintaining clean and organized work and public area
- In addition, attendance at all scheduled training sessions and meetings is required

* First Cook
* Wage: Negotiable
* Working Hours: Full time & Part time available
* Working Place: 3099 Corvette Way, Richmond, BC V6X 4K3

Requirements
- Red Seal Certification is considered an asset
- Must have Food Safe Certification
- Ability to obtain and or maintain any provincial and federal licenses, certificates and permits
- First Cooks are required to have a minimum of three (3) years experience in comparable 4 diamond hotels or restaurants
- Completion of a recognized culinary program
- Must be able to speak, read, write and understand English, a second language is an asset
- Must be able to work / opening shift / mid shift / closing shift
- Must have strong communication skills, both verbal and written
- A neat, clean, well groomed appearance as per hotel standards
- Must be able to lift / carry up to 25kg

Duties
- Assist the Executive Chef, Sous Chefs and Chef de Partie's
- Prepare all aspects of the food productions for Banquets according to hotel standards and sanitation practices
- Prepare food items for customers using a quality pre-determined method in a timely and consistent manner with the minimum of wastage possible
- Daily cleaning and inventory of walk - in, storage and refrigerators for stock rotation and cleanliness
- Ensure all equipment in work area is properly cleaned after every use
- report any equipment in need of repair to Chef immediately
- Logging Fridge Temperatures on a daily basis
- Train junior staff memebers o all kitchen practices and procedures
- Input in menu development is a necessity
- Checking quality and receiving food orders when senior chefs are not present
- Perform other duties as necessary and assigned by Chef